Crew Management System Market
A crew management system is a software tool that helps airlines manage their crew members, including pilots and cabin crew. Crew management systems automate and streamline tasks such as scheduling, duty rosters, follow-ups, and training. Crew management systems can consider crew availability, flight restrictions, rest periods, and qualifications to create optimized crew schedules that meet safety and operating standards. Crew management systems can improve the efficiency and productivity of crews while maintaining high safety and effective customer service.
The expansion of the airline industry is the major factor boosting the employment of crew members in this industry, which propels the adoption of crew management software services for the management, tracking, scheduling, and onboarding of such large crews. Various airlines upgrade their crew management services to maximize productivity and control costs. For example, Air India operates with enhanced crew management tasks while raising its overall workforce count. In July 2023, it reported the on-track progress of its plan to add 500 crew members to its system every month over a span of the next four months. The airline is investing in technology to handle crew management tasks such as rostering for more efficient operations. In March 2023, Malaysia Airlines agreed to a five-year contract to improve its crew management systems with IBS Software, an Indian supplier of software-as-a-service (SaaS) solutions. Under the new agreement between the airline and the SaaS vendor, Malaysia Airlines would move its crew management systems to iFlight Crew, a cloud-based platform from IBS Software. iFlight Crew analyzes various factors and scenarios to provide optimal crew pairing and rostering solutions. iFlight Crew is claimed to improve flight operations in tracking, workforce planning, altitude pairing, and optimizing rosters.
The crew management system market is segmented on the basis of component, deployment type, airline type, and applications. The crew management system market, based on component, is bifurcated into software and services. In terms of deployment type, the crew management system market is divided into on-cloud and server-based. Based on airline type, the crew management system market is bifurcated into passenger airlines and cargo & defense airlines. In terms of application, the crew management system market is bifurcated into crew operations and crew training.
China is Dominating the Crew Management System Market in APAC
Crew management systems are a cost-effective solution that helps in assigning crew members to different airlines and ensuring that the crew staff is utilized to their fullest potential. The increasing number of airlines in China is boosting the adoption of crew management systems in China. For instance, in June 2023, the US Transportation Department granted Chinese airlines permission to run 12 weekly round trips to the country, matching the number of flights Beijing has approved for American carriers. This initiative was taken to promote travel between the two greatest economies in the world. Previously, Chinese airlines could only operate eight flights every week. Thus, the rise in the number of flights is boosting the adoption of crew management systems in China.
Crew Management System Market: Segmental Overview
Based on components, the crew management system market is bifurcated into:
- Software
- Services
The software segment held a larger crew management system market share in 2022 and is expected to retain its leading position till 2030.
Based on deployment, the crew management system market is bifurcated into:
- On-cloud
- Server-based
The server-based segment held a larger crew management system market share in 2022 and is expected to retain its leading position till 2030.
Based on airline type, the crew management system market is bifurcated into:
- Passenger Airline
- Cargo & Defense Airline
The passenger airlines segment held a larger crew management system market share in 2022 and is expected to retain its leading position till 2030.
Based on application, the crew management system market is bifurcated into:
- Crew Operations
- Crew Training
The crew operations segment held a larger crew management system market share in 2022 and is expected to further consolidate its leading position by 2030.
Crew Management System Market Analysis: Competitive Landscape and Key Developments
AIMS INTL DWC LLC, Airbus SE, ARCOS LLC, CAE Inc, Hitit Computer Services Ltd Co, IBS Software Pvt Ltd, Laminaar Aviation Infotech Pte Ltd, Lufthansa Systems GmbH & Co KG, PDC A/S, and The Boeing Co are among the key players operating in the crew management system market. Various other companies are also operating in the market and coming up with advanced technologies and offerings. These companies have also been studied and analyzed during this research study to get a holistic view of the ecosystem. The crew management system market report provides detailed market insights, which can help major players strategize their growth.
- In May 2023, IBS Software, a Singapore-based provider of Software-as-a-Service (SaaS) solutions to the global travel and logistics industry, received an investment of approximately US$ 450 million. The company intends to use the funds to expand operations and its business reach across the globe.
- In May 2023, Airwork Group selected NAVBLUE’s suite of digitized and integrated OCC (Operations Control Centre) systems covering Flight Planning, Operations Control, and Crew Management systems to enhance its flight operations productivity through automation & integration.
